On-time first-class deliveries dropped from 93.4% in the second quarter of 2019 to 90.8% for the same period this year. It's unclear how widespread delivery problems are, but USPS data shows deliveries are taking longer than they did last year. View Gallery: Demand for 'vote by mail' options highlights US Postal Service She's sending more packages since she started producing masks, but she spends more time and money helping customers who haven't received their orders. Usually, it's "extremely reliable," she said, but during the pandemic, packages have been delayed days or even weeks. "I also complained that I don’t get my mail, or it gets to me two weeks after it was sent out," she wrote.īusiness owners and people who rely on mail-order medications raised similar issues.įor about a decade, Nashville small business owner Cybelle Elena has depended on the Postal Service to deliver her products – clothing and accessories. She took the envelope to the post office and complained. In rural California, Tracey Legate-Dumke said in a Facebook group that she went about a month without mail this summer.ĭianna Burns wrote in the same group that her rent was late in June because her mail carrier didn't pick up her mail for four days. 'Not a solution': USPS head has no plans to replace sorting machines or reverse other Postal Service changes, Pelosi says Postal Service warns states: Some absentee, mail-in ballots may not be delivered in time to be counted In Louisville, Kentucky, Caleb Jenkins said he did not receive anything for six days straight in July. "With medical bills and all those type of things coming in the mail, it's been really frustrating," he said. One of the most common complaints: Mail is simply not delivered for days on end. What problems with mail service are people complaining about?Īccounts of mail delays have been documented across the country in recent weeks by the USA TODAY Network. Postal Service documents released by a House lawmaker over the weekend show nationwide delays in mail delivery since the beginning of July, weeks after DeJoy started as postmaster general. The House passed a bill Saturday to provide another $25 billion to the Postal Service and prevent further changes. He appeared before a Senate committee Friday and a House committee Monday, defending his moves and saying the Postal Service was committed to handling the nation's election mail. Postmaster General Louis DeJoy said he will pause – but not roll back – cost-cutting moves until after the election. Postal Service, like other delivery companies, has experienced some temporary service disruptions in a few locations domestically due to the COVID-19 pandemic," spokesman Dave Partenheimer acknowledged in an email to USA TODAY. The Postal Service's long-standing financial issues have been worsened by the pandemic. In November, more supporters of Democratic presidential candidate Joe Biden are likely to vote by mail. Top Democrats allege the Trump administration is kneecapping the Postal Service to hamper mail-in and absentee voting, which surged this spring amid the coronavirus pandemic. Many of those issues, documented this summer across the USA TODAY Network, predate the feverish debate about whether mail is delayed by the Postal Service's efforts to cut overtime, remove mail processing equipment and even move blue collection boxes. The number of packages she sends has significantly increased, but business is down.Įmpty mailboxes, uncounted ballots, late medication, missed rent payments – those are among the real-world impacts of the struggles of the U.S. "We tell our carriers, if you need a flashlight to deliver mail then, it's time to stop delivering mail.Watch Video: How the US Postal Service found itself in debtĬlarification: This story mischaracterized how Cybelle Elena’s small business in Nashville, Tennessee, has changed amid the coronavirus pandemic. If they have to do that overtime to get the mail delivered and it's dark, they are not going to do it," said Mack Julion, president of Branch 11 Chicago for the National Association of Letter Carrier. "It will have them out on the streets in the dark. RELATED: Postal worker shot with paintballs day after another was shot, injured delivering mail on South Side Many are marked to start at 9:00 a.m., except three areas, which will remain early with a note next to them that says "violence." ![]() The memo, obtained by ABC7, shows proposed start times. A memo posted locally alerts carriers that there will be late starts as of September 11th.ĬHICAGO (WLS) - Starting this weekend, Chicagoans may notice their US Postal Service deliveries later.Ī memo posted locally alerts carriers that there will be late starts as of September 11.
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